Privacy Policy

Privacy Policy

Effective Date: May 2025

At Aroma Soul Glo, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase from us.

1. Information We Collect

We collect the following types of personal information when you interact with our website:

• Contact Information – such as your name, email address, phone number, and shipping address.
• Order Information – products purchased, order total, and payment method (note: we do not store full credit card details).
• Website Usage Data – including IP address, browser type, and how you navigate our site (collected via cookies or analytics tools).

2. How We Use Your Information

We use your information for the following purposes:

• To process and ship your orders.
• To communicate with you about your order or respond to your inquiries.
• To improve our website, products, and customer experience.
• To send you occasional updates, promotions, or news (only if you’ve opted in).

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your data only with trusted third parties necessary to complete your order, such as:

• Payment processors
• Shipping carriers
• Website hosting or analytics tools (to improve functionality)

These third parties are obligated to keep your information secure.

4. Cookies and Tracking

Our site uses cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can adjust your browser settings to manage or disable cookies at any time.

5. Data Security

We take appropriate technical and organizational measures to protect your information from unauthorized access, misuse, or disclosure. All sensitive transactions are encrypted using SSL (Secure Socket Layer) technology.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request corrections or updates to your data
• Withdraw consent to receive promotional emails
• Request that we delete your information (subject to any legal obligations we may have)

To exercise these rights, please contact us at:
aromasoulglo@gmail.com

7. Children’s Privacy

Our products and website are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions or concerns about our Privacy Policy, please reach out to us at:
aromasoulglo@gmail.com
www.aromasoulglo.ca